firstpoint - call and data centre
 
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  telephone answering
 
call diversion
dedicated number
  temporary telephone answering
  weekend service
  care lines
  order taking
  help desk and support
  customer satisfaction survey
  database cleansing
  telemarketing campaigns
  brochure follow up
other services indicator fax service
  0800 and 0845 numbers
  mail forwarding / virtual address
  direct mail campaigns
  telephone training

other services

FREE - 1 week trial

Fax Service

Remove the fax machine from your premises.

We can arrange for all faxes received on your FirstPoint number to be emailed directly to your PC or Laptop.

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0800 and 0845 numbers

We can provide a full range of Freephone (e.g. 0800) numbers or local rate (e.g. 0845) numbers for you to use with our Telephone Answering Service or standalone.

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Mail Forwarding / Virtual Address

Need a presence in the North West?
Based at Home and require a prestigious North West Office address?

Our Address in the prominent area of Hamilton Square on the Wirral is ideal for companies based elsewhere in the country who require a North West presence, or for those companies based at home who want a more professional image.

Use our virtual address for your Website, Marketing Campaigns, Brochures, Stationery, etc
All mail delivered to us on your behalf is collected and forwarded on to you in suitable packaging on the same day it’s received – or alternatively, it can be held at our premises for collection – should you prefer.

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Telephone Training

Our courses can be over one or two days and generally away from the delegate’s premises. The two most popular courses are ‘Teleselling Techniques’ and ‘Customer Care’. A minimum of six delegates per course are required however if a company has one or two people who will benefit from either course they could be added to a scheduled course as the courses are mostly generic.

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